Workshops

 


My Background

As a diversity consultant and trainer, I will draw extensively on my background and my experience as a student, teacher, and practitioner.  First, I am not a newcomer to the field of diversity.  Diversity has been my passion as well as my area of expertise for more than 40 years.  As an undergraduate at Colgate University and a graduate student at New York University and then Howard University, I was drawn to the study of human relations.  I earned my degree in sociology at Colgate University in Hamilton, NY, and then went on to NYU to pursue my masters’ degree, all the while focusing on different dimensions of diversity such as race, ethnicity, gender, age, social class, and educational background.
Read More

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

My Philosophy

A while back, an assistant to one of my editors wrote me regarding a project on which she was working.  She was working on putting together a list of critical skills students and employees will need for the twenty-first century.  We discussed cultural intelligence and more specifically, a number of key skills addressed in my book, Building  Cultural Intelligence CQ): Nine Megaskills.  Then she asked me to suggest some simple ways of learning these megaskills.  My response was immediate and straightforward; there are no simple ways to learn about diversity or cultural differences. 

Read More

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



Workshops

                Please note:  This is just a sampling of the workshops I offer.  All workshops involve high impact, highly interactive training.  Each workshop is tailored to meet your needs.

Intercultural Communication
At the conclusion of this workshop, participants will be able to:

  • Understand the Relationship Between Communication and Culture
  • Understand Their Own Communication Style
  • Understand the Communication Style of Other Individuals
  • Recognize Gender and Cultural Differences in Communication
  • Identify Barriers to Intercultural Communication
  • Practice Effective Listening Techniques
  • Employ an Array of Proven Intercultural Communication Strategies
  • Explain How Effective Intercultural Communication Impacts Their Bottom Line
  • Develop an Action Plan to Improve Their Ability to Communicate Across Cultures


Checking Cultural Lenses 
At the conclusion of this workshop, participants will be able to:

  • Adjust Their Cultural Lenses
  • Understand the Impact of Cultural Lenses
  • Become More Aware of Their Own Cultural Lens
  • Identify Different Cultural Truths
  • Become More Adept at Uncovering Biases
  • Recognize and Respect Diverse Cultural Lenses
  • Understand the Limitations of the Golden Rule
  • Explain How Checking Cultural Lens Impacts Their Bottom Line
  • Develop an Action Plan to Improve Their Ability to Check Cultural Lenses

 

Building High-Performance Diverse Teams 
At the conclusion of this workshop, participants will be able to:

  • Understand How Cultural Diversity Affects Team Performance
  • Anticipate Cultural Differences as Teams Develop
  • Identify Their Own Teaming Styles
  • Recognize and Respond  to Fault Lines
  • Use Cultural Differences and Similarities as Assets
  • Identify the Characteristics and Skills of High-Performance Teams
  • Explain How Building High-Performance, Diverse Teams Impacts Their Bottom Line
  • Develop an Action Plan to Improve Their Ability to Build Teams in a Multicultural Environment

 

Leading With Cultural Intelligence (CQ)
At the conclusion of this workshop, participants will be able to: