Chapter-end running case studies –Follows three individuals throughout the book.

• Requires students to assess each specific case, and familiarizes them with complex issues and situations involving diversity

Diversity Links.

• Supplies students with a number of excellent Web sites, and short descriptions of the information available

Grounded in research –Moves beyond anecdotal evidence by citing many research studies derived from real companies and real people.

• Highlights the positive impact of education/training in the area of diversity, i.e., how their exposure to diversity issues is more apt to make them culturally sensitive and more creative and productive on the job

Focus on personal growth and empowerment as a life-long process.

• Shows students how developing diversity consciousness is an ongoing process of educating oneself, requiring a great deal of self-reflection, evaluation, patience and commitment

Student perspectives –Infuses each chapter with genuine anecdotes from a diverse population of students who share their everyday struggles, stories, and achievements.

• Provides perspectives from a wide variety of educational, social, and ethnic backgrounds, providing insight and letting the student learn from the experiences of their peers

Real-world applications–now and in the future –Explores the relevance of communication, teamwork, conflict management, and flexible thinking in the workplace.

• Helps students understand the connections between “diversity skills” and the world of work, and their increasing relevance to creativity, productivity, and profit

Journal questions –Integrated throughout each chapter, Thinking Through Diversityoffers thought-provoking questions  to encourage students to write and record entries in their own personal journal.

• Reinforces students' learning, provides them with a record of their thoughts, promotes self-reflection and encourages group discussions

Engaging end-of-chapter exercises –Includes activities for completion both in class and out of class, as well as Internet exercises.

• Gives students an interactive opportunity to utilize different learning styles, and helps them synthesize and build upon their newly acquired knowledge

Wide audience appeal –Provides a rich, in-depth and realistic approach to diversity that all students will relate to, regardless of their background, and explores traditional and emerging diversity issues.

• Treats students in a friendly, direct, and non-condescending manner.

Instructor's manual. Provides instructor with tools for a rich classroom experience. Test questions are also included.